Create a single ticket

Developing

POST

tickets

Request

Authorization

Add parameter in header

x-api-key

Example:

x-api-key: ********************

Header Params

Body Params application/json

Examples

Responses

🟢201Created

application/json

Body

🟠400Bad Request

🟠401Unauthorized

🔴500Internal server error

Request Example

Shell

JavaScript

Java

Swift

curl --location -g --request POST 'https://.coneix.com//Coneix2/api/v1/tickets' \
--header 'x-api-key: <api-key>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "type": 1,
    "registering_person_id": 1,
    "responsible_id": 1,
    "description": "Description is required",
    "priority": 2, // 1. Low, 2. Medium, 3. High
    "cause": "test 12345",
    "client_id": 1192,
    "project_id": 154,
    "date": "2025-01-10",
    "status": 1, // Get tickets status endpoint
    "send_notifications": true,
    "category": 1 // Optional - Get tickets category endpoint
}'

Response Example

201 - Success

{
    "status": "success",
    "message": "Ticket created successfully",
    "data": {
        "id": 7556,
        "reference": "26.026",
        "category": "3",
        "category_name": "Incidència",
        "type": 1,
        "type_name": "2.Administrativa",
        "status": 1,
        "status_name": "1.Pendiente Solución",
        "priority": 1,
        "date": "2025-01-10",
        "proposed_solution_date": "",
        "solution_date": "",
        "closing_date": "",
        "created_at": "2026-01-05",
        "description": "Description is required",
        "cause": "test 12345",
        "solution": "",
        "closing_observations": "",
        "is_closed": false,
        "registering_person_id": 1,
        "registering_person_name": "Técnico Coneix",
        "responsible_id": 1,
        "responsible_name": "Técnico Coneix",
        "client_id": 337,
        "client_name": "669 - CONEIX",
        "projects": [],
        "team": []
    }
}

Modified at 2026-03-26 07:40:15

Get ticket categories

Upload ticket file